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Troubleshooting and FAQs

Here are the answers to some frequently asked questions.

When attempting to login a problem with CORS is reported.

Refer to Cross Origin Resource Sharing (CORS) filters and Cross-Origin Resource Sharing (CORS).

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Can I customize Alfresco Digital Workspace?

Yes, there are a number of customizations available that can be configured in ../digital-workspace/app.config.json. See Configuring Alfresco Digital Workspace for more details. The application can also be extended using the ADF Extension framework. See Extending.

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I have installed an extension and Alfresco Digital Workspace does not work.

First disable the extension and check Alfresco Digital Workspace works correctly. If this resolves the issue contact the extension developer for assistance.
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Does Alfresco Digital Workspace work with Alfresco Governance Services?

The Alfresco Digital Workspace is supported where Alfresco Governance Services (AGS) is installed, however it does not provide any Governance Services capabilities. Users with permission to access the Records Management File Plan will be able to browse, and view those files. Classified Files cannot be viewed by users who do not have the appropriate permissions.

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Does Alfresco Digital Workspace support Smart Folders?

Smart Folder access is supported but Smart Folders cannot be created in this application.

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How do I setup SSL?

SSL configurations differ from one installation to the next. Here is one approach to the setup of NGINX using SSL, see

For information on generating self-trusted certificates for local testing and development purposes, see

What browsers does Alfresco Digital Workspace support?

Alfresco Digital Workspace supports the following Evergreen browsers:

  • Apple Safari
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
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Is Single Sign-On (SSO) supported with Alfresco Digital Workspace?

Yes, Alfresco Digital Workspace supports Single Sign-On with the Identity Service. See Identity Service 1.0 and Single Sign-On for more details.

Alfresco Digital Workspace does not support SAML Single Sign-On (SSO) for Alfresco Content Services. Users can login with their credentials using basic authentication, but SAML authentication must not be enforced. See SAML Single Sign-On (SSO) for Alfresco Content Services 1.1 and Configuring SAML (SSO) settings for REST API using the Admin Console.

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