You’ll be notified when a newer version of Desktop Sync is provided by your IT team. This is shown as a notification in the system tray (Windows) or in the menu bar (Mac).
When a new version of Desktop Sync is available to install, a warning icon is displayed.
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Click the notification or select one of the following options:
- (Windows) Right-click the system tray icon and select Update client.
- (Mac) Click the menu bar icon and select Update client.
The new installer is downloaded to your local Downloads folder.
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Once the download completes, then the installer starts automatically.
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Follow the steps in Installing Desktop Sync to complete the installation.
Note:
- If the download fails, then a notification is shown. Re-try the installer download to continue.
- If you choose to defer the update, or the install doesn’t complete, then the notification is repeated daily, and each time that the app is restarted.