Close

Application menu in taskbar

The following sections describe the Desktop Sync application menu on Windows and Mac.

  • Windows
  • You can access Desktop Sync from the Windows system tray where the application icon appears:

    Hover your cursor over the Desktop Sync icon to display sync status information, such as date and time of last sync, sync issues (conflicts), and any pending updates.

    Right-click on the Desktop Sync icon to see the application popup menu:

    Application menu items

    The following section goes through each one of the Desktop Sync menu items.

    Open

    Displays information about checked out files, any pending syncs, and conflicts.

    • Select Files Checked Out to view information about any files you’ve checked out from Desktop Sync, for example, file name, file location, and details when the file was downloaded.
    • Select Pending Syncs to view information about any pending syncs, for example, file name, status of the pending sync, modifier, file location, and details when the file was last accessed.
    • Select Conflicts to view conflict-related information and resolve the conflict. The information displayed includes file name, the conflict or issue, modifier, location of the conflict, and details when the file was last modified.
    • Select the file in conflict and click Resolve.

    To resolve a conflict, choose which version to keep, Alfresco or your changes and click Keep:

    • Alfresco Version: Replaces the local file with the Alfresco copy.
    • My Version: Copies updates made to content locally to Alfresco.
    Working with multiple Checked Out files

    If several files are Checked Out, you have the following options:

    • Select files individually using the check boxes to the left hand side, or use the select all files check box at the top.
    • When you select more than one check box, you can pick bulk actions at the top of the tab, Check In and Cancel Check Out. If you choose Check In, you can select if the new version is a major or minor change, and optionally input a comment. Select Check In again to save your changes. This applies the same version change and comment (if added) to all the selected files.

    Go to Alfresco Folder

    Opens the Alfresco sync folder for Desktop Sync.

    Sync Now

    By default local content is synced to Alfresco immediately and Alfresco content is synced locally every five minutes. Click this if you want content synced immediately.

    Pause Sync

    Pauses Sync if you don’t wish to synchronize files from the server, for example when you have a low bandwidth connection.

    Manage Your Account

    You can manage which folders and sites get synced on your desktop and other account details using Manage Your Account. The available options are:

    • Manage Folders…: Opens Choose folders and sites to sync screen. See select content to sync.

      If you deselect a previously synced folder and click Sync, then the synced content from your desktop is removed. In case you have any unsynced or conflicted files, they will be orphaned in C:\Users\<username>\Alfresco\orphaned.

    • Remove Account…: Removes the synced user from Desktop Sync and deletes all the synced content from the desktop. You can still access your files in Alfresco. On removing your account you are taken back to the Desktop Sync login screen. See Setting up Desktop Sync.
    • Enter Your New Password…: If you have recently changed your Alfresco password, use this option to update the same password in Desktop Sync.

      The Have you recently changed your password in Alfresco? window appears. Specify the updated password to resume syncing and click Update.

    • Consistency Check: Performs a consistency check on Desktop Sync. This is typically used in collaboration with your IT team when you need support.

    About

    Tells you which version of Desktop Sync you’re using.

    Help

    View online help.

    Quit

    Closes Desktop Sync.

    You will no longer be able to sync during this time. Syncing will resume when you restart Desktop Sync. Any content updated while Desktop Sync was closed will be synced when the application is restarted.

    It’s recommended that you always have Desktop Sync up and running so that your local content and Alfresco are in sync.

    Windows Explorer context menu

    The folder and file context menu can be accessed via the Windows Explorer.

    Accessing and using the context menu

    To view the Desktop Sync context menu, follow the steps below:

    1. Navigate to your synced content (folder or file) in the File Explorer.
    2. Right-click the content to access the Explorer menu actions.
    3. Click Sync Now to sync your content immediately.
    4. Click Check Out to lock it in Alfresco, so that other users can’t overwrite it while you make changes. Once you check out a file, you’ll see two more options:
      • Check In: Uploads a new version of your content to Alfresco.
      • Cancel Check Out: Cancels editing to unlock the file without saving any changes.
    5. In the event of a conflict, you’ll see one more option:
      • Resolve: Selecting this option opens a screen where you can decide to keep your changes or the changes from the server.
    6. Click Share to enable file sharing when you right-click a synced file. Once set up in your configuration file, this option allows you to share a direct link to a file, so that anyone that has the link can view the file.
    7. Click Properties to enable viewing, editing, and updating of properties when you right-click synced content.
    8. Click Update Desktop Sync to download the new installer file to your local Downloads folder. See Updating Desktop Sync for more.

    Working with multiple files in Windows Explorer

    You can also work with multiple files by using the Explorer right click menu actions:

    • Sync Now, Check Out, and Properties.
    • Check In and Cancel Check Out are displayed if any file is already checked out.
    • When you click Check In, select if the new version is a major or minor change, and optionally input a comment. Click Check In again to save your changes. This applies the same version change and comment (if added) to all the selected files.
    • If you have selected a mixture of items, for example where you have files checked out and not checked out, then all the relevant options are shown. When an action is selected, it’s only applied to the files that are in a relevant state.
    • If any of the files you selected are in conflict, you’ll have to resolve these individually, as the conflict resolution options are not displayed.
  • Mac
  • You can access Desktop Sync from the Mac OS X menu bar where the application icon appears:

    • Application icon

      Click the Desktop Sync Desktop Sync icon to see more options.

    • Sync folder

      Click the folder Sync Folder icon to open the Alfresco sync folder on your computer.

    • Settings

      Click the Settings icon to open the Desktop Sync settings menu. See Settings for more details.

    Settings

    You can access Desktop Sync settings by clicking the application icon in the menu bar then selecting Settings.

    Click then Settings to access the Settings options.

    Pause / Resume Sync

    Select Pause Sync when you prefer to work offline, for example due to slow network speeds, or if you’re working on a particularly large file. Once you’ve selected Pause Sync, the menu option changes to Resume Sync.

    Select Resume Sync to resume syncing with Alfresco Content Services.

    Consistency Check

    Performs a consistency check on Desktop Sync. This is typically used in collaboration with your IT team when you need support.

    Manage Sync Folder

    Selecting Manage Sync Folder opens the Select sites and folders to sync dialog. This allows you to select more content to sync, or deselect content to stop syncing. See Selecting content to sync for more.

    If you deselect a previously synced folder and click Sync, then the synced content from your desktop is removed. In case you have any unsynced or conflicted files, they will be orphaned in /<userHome>/Alfresco/orphaned.

    Remove Account

    Removes the synced user from Desktop Sync and deletes all the synced content from the desktop. Use this option as the first stage of uninstalling Desktop Sync.

    You can still access your files in Alfresco. Any content that can’t be removed from your desktop is orphaned. On removing your account you are taken back to the Desktop Sync login dialog. Close the login dialog to quit the application. See Setting up Desktop Sync.

    Help

    View online help.

    About

    View the version number of Desktop Sync you’re using.

    Quit

    Closes Desktop Sync.

    You won’t be able to sync content during this time. Syncing will resume when you restart Desktop Sync. Any content updated while Desktop Sync was closed will be synced when the application is restarted.

    It’s recommended that you always have Desktop Sync up and running so that your local content and Alfresco are in sync.

    Check Outs, Conflicts and Pending Syncs

    Displays information about checked out files, any pending syncs, and conflicts.

    • Select Checked Out to view information about any files you’ve checked out from Desktop Sync, for example, file name, file location, and details when the file was downloaded.
    • Select Pending to view information about any pending syncs, for example, file name, status of the pending sync, modifier, file location, and details when the file was last accessed.
    • Select Conflicts to view conflict-related information and resolve the conflict. The information displayed includes file name, the conflict or issue, modifier, location of the conflict, and details when the file was last modified.

      To resolve a conflict, select the conflict and either click:

      * **Discard my Changes**: Replaces the local file with the Alfresco copy.
      * **Keep my Changes**: Copies updates made to content locally over to Alfresco.
      

    Note: There may be times when you can’t resolve a conflict for a file because the parent folder also has a conflict. In this case, your only choice is to resolve the conflict on the folder by either selecting Keep my Changes or Discard my Changes. Your choice is then applied to all files within that folder.

    Working with multiple Checked Out files

    If several files are Checked Out, you have the following options:

    • Select files individually using the check boxes to the left hand side, or use the select all files check box at the top.
    • When you select more than one check box, you can pick bulk actions at the top of the tab, Check In and Cancel Check Out. If you choose Check In, you can select if the new version is a major or minor change, and optionally input a comment. Select Check In again to save your changes. This applies the same version change and comment (if added) to all the selected files.

    Update password

    Desktop Sync doesn’t allow you to change your password directly. However, if your password changes in Alfresco Share, you will see a notification in Desktop Sync asking you to update your password. Click Update Password to continue.

    Mac Finder context menu

    The folder and file context menu can be accessed via the Mac Finder.

    Accessing and using the context menu

    To view the Finder menu actions, follow the steps below:

    1. Navigate to your synced content in Finder.
    2. Right-click on a file or folder to access the Finder menu actions.
    3. Click Sync Now to sync your content immediately.
    4. Click Check Out to lock it in Alfresco, so that other users can’t overwrite it while you make changes offline. Once you check out a file, you’ll see two more options:
      • Check In: Uploads a new version of your content to Alfresco.
      • Cancel Check Out: Cancels editing to unlock the file without saving any changes.
    5. In the event of a conflict, you’ll see two more options:
      • Discard my Changes: Replaces the local file with the Alfresco copy.
      • Keep my Changes: Copies updates made to content locally over to Alfresco.
    6. Click Share to enable file sharing when you right-click a synced file. Once set up in your configuration file, this option allows you to share a direct link to a file, so that anyone that has the link can view the file.
    7. Click Properties to enable viewing, editing, and updating of properties when you right-click synced content.
    8. Click Update Desktop Sync to download the new installer file to your local Downloads folder. See Updating Desktop Sync for more.

    Working with multiple files in Finder

    You can also work with multiple files by using the Finder right click menu actions:

    • Sync Now, Check Out, and Properties.
    • Check In and Cancel Check Out are displayed if any file is already checked out.
    • When you click Check In, select if the new version is a major or minor change, and optionally input a comment. Click Check In again to save your changes. This applies the same version change and comment (if added) to all the selected files.
    • If you have selected a mixture of items, for example where you have files checked out and not checked out, then all the relevant options are shown. When an action is selected, it’s only applied to the files that are in a relevant state.
    • If any of the files you selected are in conflict, you’ll have to resolve these individually, as the conflict resolution options are not displayed.

Edit this page

Suggest an edit on GitHub
This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal performance. This documentation is subject to the Alfresco documentation terms.