Each user has their own set of mailboxes stored in Alfresco Content Services, for example, they have their own INBOX. Users can manage emails in Alfresco Content Services, and the workflow, transformation, and permissions features are available.
In addition, sites can be nominated as IMAP Favorites. This means that the site contents show as a set of IMAP folders. Non-favorite sites are not shown.
A metadata extractor for IMAP emails (RFC822 messages) can extract values from the contents of the email message and store the values as properties.
For information about working with Alfresco Content Services and Microsoft Outlook, see Installing and configuring Alfresco Outlook Integration.