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Mapping emails

The Alfresco Records Management system supports accessing the Alfresco server using IMAP. The protocol allows email applications that support IMAP to connect to and interact with Alfresco repositories directly from the mail application.

The Email Mappings tool provides a facility to map the fields of an email header to the properties stored in the repository.

For example, an email Subject heading is mapped to the Alfresco property title. When you are viewing emails within the Records Management system, the title property shows the email’s Subject heading.