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Changing a user's password

You must change a user’s password separately from editing the user account.

It is important to remember that passwords are case sensitive.

Note: This functionality may not be available. Please contact your System Administrator for more details.
  1. In the toolbar, click Administration Console(Administration Console).
  2. Click Manage System Users.
  3. On the Manage System Users page, use the search feature to locate the user whose account you wish to edit or click Show All to display all users.

    Selecting to display all users may take some time if there are many users in the system.

  4. Click Change Password(Change Password) for the user of interest.
  5. On the Change Password page, enter and confirm the new password for this user in the Password and Confirm boxes.

    The password is case sensitive.

  6. Click Finish to process the change.
  7. Click Close to return to the Administration Console.