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Alfresco Support Handbook

Resources

  • Case Status Definitions Alfresco Support use these status definitions when working on your issue.
  • Supported Stacks The Alfresco website lists the currently supported stacks.
  • Heartbeat Message Alfresco includes a heartbeat message within Alfresco Content Services.
  • License Keys All major and minor versions of Alfresco Content Services and Alfresco Process Services require a customer specific license key.
  • Alfresco Product Access Alfresco products are available to customers and partners. Use the links provided in this page to access the Alfresco products and documentation.
  • Upgrade Advice Alfresco customers and partners who have an active contract are eligible for all Version, Release and Service Pack upgrades. Periodic communications are used to notify all customers and partners, along with updates to the Support Portal.
  • Where is... Here is a quick link page for the key downloads, documentation, and license information from Alfresco.
Parent topic: Alfresco Support Handbook

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